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If a notary is unable to communicate with a customer, what should they do?

Ask the customer to communicate in writing

Refer them to someone who speaks their language

If a notary is unable to communicate with a customer, the best course of action would be to refer them to someone who speaks their language. This ensures effective communication and avoids any misunderstandings. Asking the customer to communicate in writing may not be feasible or may result in inaccurate information being provided. Ignoring the communication barrier is not a responsible approach and may result in legal issues. Canceling the service should be the last resort after exhausting all other options for effective communication.

Ignore the communication barrier

Cancel the service

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